Book a 15-min call
For property managers with 20–300 doors

Your maintenance line — answered, triaged, and dispatched. Under your brand.

Tenants text the number they already have. We answer in seconds in your voice, sort real emergencies from 2am false alarms, dispatch your vendors, and keep everyone updated. A human approves every message. You stay in control without being in the middle.

Book a 15-min call See how it works
Flat monthly rate · no annual contract · no new app for your tenants or vendors
“Overwhelmed by frequent tenant repair requests.”Thread title, BiggerPockets landlord forum
“All landlords know the dreaded feeling of the 2 a.m. call.”BiggerPockets, on emergency repairs
“Some tenants and vendors hated it… a year contract.”Verified review of a leading maintenance platform
Real operators, public forums. This is the job we take off your plate.

How it works

No software rollout. No tenant apps. No vendor portals. We plug into how you already work — usually in under a week.

1

Tenant reports, we answer in seconds

Text, email, or portal — requests hit our desk and get an instant, human-approved reply in your brand voice. First response in under two minutes, day or night.

your name on every message
2

We triage before we spend your money

Real emergency? Escalated instantly per your policy. Fixable in five minutes? We walk the tenant through it — a breaker reset shouldn't cost you a $150 callout. Everything else gets scheduled properly.

callouts avoided, documented
3

Your vendors, dispatched and chased

We dispatch from your vendor list with full job details and access notes, chase confirmations, coordinate times with the tenant, and log every touchpoint in your system of record.

you approve, we chase

You keep everything

We're a coordination desk, not a platform you migrate to. Leave any month and nothing breaks.

Your softwareAppFolio, Buildium, TenantCloud, spreadsheets — we work inside what you run.
Your vendorsWe dispatch and manage the people you already trust.
Your brandTenants only ever see your company's name.
Your controlEvery message and dispatch is a draft until approved. Set your own auto-approve rules later.

The 2am call is our specialty

After-hours emergencies are the reason maintenance burns people out — and the hours American operators hate are the hours our desk is wide awake. Your overnight window is covered live, not by a voicemail box that promises a callback.

Pilot pricing

2 pilot slots open
$500–$1,500 /month, flat
based on door count — priced on the call, honestly
  • Flat rate. No per-door surprises, no per-ticket fees.
  • Month to month. Cancel anytime, nothing to unwind.
  • Every callout we avoid and hour we save, documented monthly.
  • If we don't save you more than we cost in 60 days, say so and we'll part friends.

A note from the founder

“I build automation systems, and I run this desk personally with them. You won't get a call center or an account manager reading a script — you get the person who built the system, a small book of clients by design, and a straight answer about what we can and can't take off your plate.”

— Ron Kanevsky, founder, MaintDesk

Fifteen minutes. No pressure, no jargon.

Tell us how maintenance runs today; we'll tell you honestly whether we'd make it cheaper and quieter — and exactly what the pilot would look like.

Book an intro call

or email ron@getmaintdesk.com